The Paymate Virtual Terminal is a secure online portal where you can easily and securely process payments through any device that has an internet connection, wherever you may be!

The Virtual Terminal is designed for Mail Order / Telephone Order (MOTO) businesses, but in fact is ideal for any merchant that needs to securely process ad-hoc payments.

With no development or Integration required, It is a great, cost effective way of accepting payments and allows you to stay in control of which orders you accept and when you accept them.

¹Same day settlement

Unless the payment raises any flags in our anti-fraud system, transactions under $200 made before 3pm will be paid to you the very same day.

²Foreign Currency payments

Foreign currency payments incur an additional 2.75% (inc GST) We convert the funds into $AUD and pay them into your bank account as with standard $AUD transactions. Not available for New Zealand merchants.

Disputed Payments

We’ll work with you to resolve chargeback disputes. In the event the chargeback is upheld by the customers bank, a $30 fee applies

Monthly Account and transaction amount Limits

The standard monthly transaction limit is AU $20,000 (Note: this can be changed by contacting customer service on: 1800 240 112
The minimum payment amount a sender can make in a single payment transaction via Paymate is AU $1, and the maximum is AU $9,999 or equivalent foreign currency.

Refund Fees

Domestic payment refunds incur a $0.30 Admin & processing fee. In the case of foreign currency payments, the amount of any refund will generally differ from the original payment amount. As the foreign exchange conversion rate fluctuates constantly, the rate applied at the time of a refund will generally be different to the rate applied at the time of the original payment.